Results

Taaibos

2. 2018 Monitoring the SASSA / SAPO transition

SASSA Cash Preference

16 May 2018 - 16 November 2018

Community partner

101
Participants
84
Female
17
Male

What do you think ab n the following area - Is there adequate seating?

Female
1
Poor
Created with Highcharts 5.0.71138384545PoorOKExcellent
Male
3
Poor
Created with Highcharts 5.0.7335599PoorOKExcellent

Area

Female
Created with Highcharts 5.0.700008484000000Johannesburg CentralKhutsongTaaibosThemba, HammanskraalPhatsimaJHB Metro: Eldorado Park, Kagiso & Soweto
Male
Created with Highcharts 5.0.700001717000000Johannesburg CentralKhutsongTaaibosThemba, HammanskraalPhatsimaJHB Metro: Eldorado Park, Kagiso & Soweto

Did anyone ask you for money or a favour in order to help you?

Female
0
Yes
Created with Highcharts 5.0.7008484YesNo
Male
1
Yes
Created with Highcharts 5.0.7111616YesNo

Would you switch to another method of payment?

Female
52
No
Created with Highcharts 5.0.75252323200NoYes - to SAPOYes - to a commercial bank
Male
12
No
Created with Highcharts 5.0.712125500NoYes - to SAPOYes - to a commercial bank

How far do you have to travel to get to this facility?

Female
Created with Highcharts 5.0.77676880000Under 2kmBetween 2km and 5kmBetween 5km and 10kmOver 10km
Male
Created with Highcharts 5.0.71616000011Under 2kmBetween 2km and 5kmBetween 5km and 10kmOver 10km

Demographics - Age

Female
Created with Highcharts 5.0.744121212125656Under 25 years old26 - 40 years old41 - 60 years oldOlder than 60
Male
Created with Highcharts 5.0.72200331212Under 25 years old26 - 40 years old41 - 60 years oldOlder than 60

What do you think ab n the following area - Are there adequate toilets?

Female
13
Poor
Created with Highcharts 5.0.7131333333838PoorOKExcellent
Male
0
Poor
Created with Highcharts 5.0.700661010PoorOKExcellent

What do you think ab n the following area - Is there disability access?

Female
62
Poor
Created with Highcharts 5.0.76262181844PoorOKExcellent
Male
11
Poor
Created with Highcharts 5.0.711115511PoorOKExcellent

What do you think ab n the following area - How satisfied were you with the security inside and outside the pay point?

Female
0
Poor
Created with Highcharts 5.0.70030305454PoorOKExcellent
Male
0
Poor
Created with Highcharts 5.0.700221515PoorOKExcellent

How long did you stand in queue for?

Female
Created with Highcharts 5.0.776767700001100Less than 30 minutes30 minutes - 1 hour1 - 2 hours2 - 4 hours4 - 6 hoursMore than 6 hours
Male
Created with Highcharts 5.0.713132200002200Less than 30 minutes30 minutes - 1 hour1 - 2 hours2 - 4 hours4 - 6 hoursMore than 6 hours

What do you think ab n the following area - Is there adequate shelter?

Female
1
Poor
Created with Highcharts 5.0.71139394444PoorOKExcellent
Male
3
Poor
Created with Highcharts 5.0.7335599PoorOKExcellent

What card do you use to collect your grant?

Female
Created with Highcharts 5.0.7005757272700SAPOOld SASSA cardEPE GrindrodOther card/bank: (please specify)
Male
Created with Highcharts 5.0.70013134400SAPOOld SASSA cardEPE GrindrodOther card/bank: (please specify)

What do you think ab n the following area - Is there access to clean water and cups?

Female
74
Poor
Created with Highcharts 5.0.774748822PoorOKExcellent
Male
16
Poor
Created with Highcharts 5.0.716161100PoorOKExcellent

What do you think ab n the following area - What was the state of the waiting area?

Female
2
Poor
Created with Highcharts 5.0.72238384444PoorOKExcellent
Male
0
Poor
Created with Highcharts 5.0.700551212PoorOKExcellent

Who asked you for money or a favour?

Female
Created with Highcharts 5.0.700000000SASSACPSSecurityOther (please specify)
Male
Created with Highcharts 5.0.700000011SASSACPSSecurityOther (please specify)

What do you think ab n the following area - Were queues managed well?

Female
0
Poor
Created with Highcharts 5.0.70032325252PoorOKExcellent
Male
0
Poor
Created with Highcharts 5.0.700551212PoorOKExcellent

Why do you choose to get your grant in Cash? (Please pick 3 choices)

Female
Created with Highcharts 5.0.75151595944444747282819190044I’m too far from a bank or ATM or merchantsI prefer my cash up frontI enjoy spending time with friends and acquaintances when I collect mygrantI enjoy spending time with friends and acquaintances when I collect my grantI am not comfortable using the machines / ATMsBank fees are expensiveTo avoid deductions on my grantI can get assistance from the SASSA helpdeskOther (please specify)
Male
Created with Highcharts 5.0.77710101111151544331100I’m too far from a bank or ATM or merchantsI prefer my cash up frontI enjoy spending time with friends and acquaintances when I collect mygrantI enjoy spending time with friends and acquaintances when I collect my grantI am not comfortable using the machines / ATMsBank fees are expensiveTo avoid deductions on my grantI can get assistance from the SASSA helpdeskOther (please specify)

Has anyone approached you to try to get you to change your card to a commercial bank, including EPE Grindrod?

Female
24
Yes
Created with Highcharts 5.0.72424585822YesNoUnsure
Male
6
Yes
Created with Highcharts 5.0.766101011YesNoUnsure

What was the total amount you had to pay for the transport to get to this facility?

Female
Created with Highcharts 5.0.76969001010550000NothingLess than R10R11 - R25R26 - R50R51 - R75More than R75
Male
Created with Highcharts 5.0.712121122220000NothingLess than R10R11 - R25R26 - R50R51 - R75More than R75

What do you think ab n the following area - Were you treated respectfully?

Female
0
Poor
Created with Highcharts 5.0.70020206363PoorOKExcellent
Male
1
Poor
Created with Highcharts 5.0.711661010PoorOKExcellent

What kind of grant/s do you receive? (Select all those that apply)

Female
Created with Highcharts 5.0.7585888191900000000State Old Age GrantDisability GrantChild-Support GrantFoster Child GrantCare Dependency GrantWar-Veteran's GrantGrant in aid
Male
Created with Highcharts 5.0.71313111122000000State Old Age GrantDisability GrantChild-Support GrantFoster Child GrantCare Dependency GrantWar-Veteran's GrantGrant in aid

What do you think ab n the following area - What was the level of safety at the pay point?

Female
0
Poor
Created with Highcharts 5.0.70028285656PoorOKExcellent
Male
0
Poor
Created with Highcharts 5.0.700111616PoorOKExcellent

What do you think ab n the following area - Is there adequate ventilation?

Female
19
Poor
Created with Highcharts 5.0.7191947471818PoorOKExcellent
Male
6
Poor
Created with Highcharts 5.0.7668833PoorOKExcellent