Local Government - Citizen

The Black Sash has formed partnerships with Community Partners through which they conduct annual surveys at Local Government Service Offices at sites in the Western Cape and Eastern Cape. The results of the monitoring at each site are used to frame community discussions around service delivery at the sites, providing citizens with a voice in how their services are delivered.

Monitor Resources

Guide for monitors in the field using ODK

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Monitoring Period


Sites Monitored



Summary    Poster

Eastern Cape Summary | Poster

Nxuba Local Municipality 311 participants

+27 46 684 0034

Western Cape Summary | Poster

Lavender Hill Sub Council 18 Housing Office 310 participants

021 702 6008