Community Partner

Tshwane North Outreach Community Dev Project

Monitoring site

Soshanguve Block X Clinic

Tshwane North Outreach is an inter-denominational organisation, developed out of initiative of the directorate of housing service of the City of Tshwane Metro Council. It started May 1996 in cooperation with volunteers. This initiative resulted in a registered NPO known as Wolmer Community Project, which runs mainly on the efforts of the volunteers out of the community and churches around Tshwane. Tshwane North has been actively participating in monitoring of government facilities.

1 October 2016 - 30 November 2016 View results

Health - Citizen

Soshanguve Block X Clinic

1 June 2015 - 31 July 2015 View results

Health - Citizen

Soshanguve Block X Clinic

Key Challenges Identified
  1. Extension of the Clinic bigger premises needed (Long Term).
  2. Mobile Clinic – to alleviate the current over-crowding of the Clinic (as an interim measure)
  3. Immediate appointment of pharmacist
  4. Long queue – finalising the appointment of the courtesy manager needed to guide service users
  5. Clinic Committee - raise community awareness on the role of the structure and who the members are.

1 June 2014 - 31 July 2014 View results

Health - Citizen

Soshanguve Block X Clinic

Key Challenges Identified
  1. Availability of medication
  2. Proper Filling system
  3. Infrastructure (meeting with MMC District)
  4. Queue management
Follow Up on 22 September 2015

Infrastructure: letter written to District Health MMC. No response from the District Office at the time of Dialogue. Queue management: Working on implementing an appointment system. Requested District Health to appoint courtesy manager. Still waiting for response. The church next to the clinic has agreed to people arriving very earl y, to wait in the church until the clinic to open. ARV adherence club also hold their meeting at the church which alleviates the over-crowding in the clinic.

Dispensing medication: appointment of pharmacist is underway.

Filing system: JMC enquired about the contractor responsible for building the extension to the filing room, contacted them and asked for the timeframes for the project. Building work started immediately after this. JMC is monitoring the project.

Chairs: The chairs at the clinic are broken and in a bad condition. This was not part of the IP adopted at the Cycle 1 Dialogue. The JMC ‘extended its mandate’ and raised the matter with the District Health office. The request for chairs has been approved and new chairs should reach the Clinic soon!