- 58 Constitution St, Uitenhage
- 073 630 8514
- mjuzanandipha@gmail.com
Monitoring site
Interchurch Local Development Agency (ILDA) was established in 1985 as a direct response to the gross human rights violation of the apartheid regime especially the 21 March 1985 massacre, Maduna Road, Kwa-Langa where 68 people lost their lives and some of them disappeared with no trace. The late anti-apartheid activist, Molly Blackburn was instrumental in the formation of the organization. Programmes offered include: Empowerment & Access to Justice: Divorce, Litigation, Labor Rights, Wills/Estate, Access to land, Social Security, Advocacy and Lobbying; Counseling & Referrals, Psychosocial support for Domestic Violence & Gender Based Violence.
1 October 2016 - 30 November 2016
View results
SASSA Service Office - Citizen
SASSA Service Office: Uitenhage
Key Challenges Identified
- Improved access to information about SASSA’s services
- SASSA staff to wear nametags
- Waiting queue management: prioritising elderly & severely disabled, mobile services for KwaNobuhle & Despatch whilst permanent offices are secured & home visits for the elderly.
- Awareness raising on Regulation 11
1 June 2015 - 31 July 2015
View results
SASSA Service Office - Citizen
SASSA Service Office: Uitenhage
Key Challenges Identified
- Unlawful deductions and lack of recourse
- Long waiting periods & queues
- Popularization of Regulation 11 – ongoing
- Repeat visits to the office for a single application.
1 June 2014 - 31 July 2014
View results
SASSA Service Office - Citizen
SASSA Service Office: Uitenhage
Key Challenges Identified
- Lack of public awareness of Regulation 11
- Staff not wearing name tags
- Long waiting room queues to be serviced
Follow Up on 29 September 2015
Name tags: Significant improvement.
Waiting room queues: Slight improvement in queue management. Still prioritised for further improvement.
ILDA reports overall improvement in the working relationship with the SASSA services since engagements with the local and district management. Ongoing Regulation 11 awareness campaign by ILDA with Black Sash and ACESS.
ILDA produced and distributed an isiXhosa pamphlet of the Batho Pele Principles at their rights education activities.