SASSA Paypoint - Citizen

The Black Sash has formed partnerships with Community Partners through which they conduct annual surveys at SASSA Paypoints around the country. The results of the monitoring at each site are used to frame community discussions around service delivery at the sites, providing citizens with a voice in how their services are delivered.

Monitor Resources

Guide for monitors in the field using ODK

In order to see the ODK Collect login details, please log in.


Sites Monitored



Summary    Poster

KwaZulu-Natal Summary | Poster

SASSA Pay Point: Limehill Community Hall 36 participants

Western Cape Summary | Poster

SASSA Pay Point: Ceres Diens Sentrum, Bella Vista Community Hall, Alfred Hamlet Community Hall 155 participants


SASSA Pay Point: Steenberg Community Centre 300 participants


SASSA Pay Point: Portlands Indoor Centre 301 participants


SASSA Pay Point: Khayelitsha Site C, New Hall 226 participants

021 360 4116

SASSA Pay Point: Stellenbosch Town Hall 304 participants


North-West Summary | Poster

SASSA Pay Point: Phatsima Community Centre 269 participants

079 1391 481 / 073 844 3820